Track & Trace

Track & Trace helps you track deliveries in real time and inform recipients about the courier's estimated time of arrival.

Features

• Notify recipients about delivery.
• Inform the delivery company or the service center operator about the courier's performance during the day.
• Warn about delivery time violations.

Example of working with Track & Trace

1. The customer places an order. The order data is saved in the delivery company's database.

2. The delivery company uploads information to the Track & Trace database via the API.

3. Track & Trace:

   • Processes the uploaded data and generates a route.
   • Sends route information to the courier's terminal with the Yandex Courier app installed.
   • Sends the customer delivery notification.

4. The courier:

   • Completes the delivery.
   • Marks the delivery as completed in the Yandex Courier app.

5. The Yandex Courier app updates the data in the Track & Trace database.

6. The delivery company syncs the changes in the Track & Trace database with their local database.

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