---
metadata:
  - name: generator
    content: Diplodoc Platform v5.19.6
alternate:
  - https://docs.routeq.com/doc/en/delivery/configurable-options/manual-delivery.md
title: "RouteQ — Track\_&\_Trace — manual status updates with automatic delivery enabled"
---
> **Documentation Index:** Fetch the complete configuration index at https://docs.routeq.com/doc/en/llms.txt


# Manual status updates with automatic delivery enabled

## About automatic status updates {#how-it-works}

Order and depot statuses change automatically if:

1. The [Automatic delivery detection](https://docs.routeq.com/doc/en/delivery/interface/company.md#auto-delivery) option is enabled.

1. The courier spends a certain amount of time within the order or depot radius (based on the **Detection radius** and **Detection coefficient** parameters).

1. The courier's GPS tracker transmits location data correctly.

As a result, orders get automatically marked as **Completed**, and depots get marked as **Visited**. Importantly, couriers can't update the status themselves, as they can't use the **Completed** (in order cards) and **Visited** (in depot cards) buttons in the [RouteQ](https://docs.routeq.com/doc/en/rq-app/index.md) app.

#### Reasons to allow manual status updates {#when-use}

If the GPS loses signal, status might not be updated even if the **Automatic delivery detection** option is enabled. To allow couriers to mark orders as **Completed** and depots as **Visited**, enable manual status updates in automatic delivery detection mode.

## Configure manual status updates {#configure-option}

{% include [changing-time-interval-function-connecting](../_includes/function-connecting-9805459c81ae.md) %}

Whether depot and order statuses can be manually updated depends on the following:

1. The value of the [Automatic delivery detection](https://docs.routeq.com/doc/en/delivery/interface/company.md#auto-delivery) option set for the company.

1. Parameters `allow_manual_order_detection` and `allow_manual_depot_detection` in the [depot](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/editsDepot) and [courier](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/editsMobileEmployee) settings.

#|
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**Parameter**
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**Function**
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**Parameter values**
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`allow_manual_order_detection`
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Allows the courier to manually mark orders as **Completed**
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- `false` — manual status updates disabled.

- `true` — manual status updates enabled.
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`allow_manual_depot_detection`
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Allows the courier to manually mark depots as **Visited**
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^
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|#

If the `allow_manual_order_detection` parameter for a depot is set to `true`, status can be manually updated for all the orders on the route linked to that depot. Routes are usually linked to the depot a courier starts from.

To understand whether a courier can update statuses, check the combination of settings when automatic delivery is [enabled](#included) and when it is [disabled](#disabled). 

### Check the combination of settings {#check-settings}

The tables show the values of the parameters `allow_manual_order_detection` and `allow_manual_depot_detection` for a [depot](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/editsDepot) and for a [courier](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/editsMobileEmployee). The same logic applies to both parameters.

#### Automatic delivery enabled {#included}

[Automatic delivery detection](https://docs.routeq.com/doc/en/delivery/interface/company.md#auto-delivery) is enabled for the company:

#|
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**Depot settings**
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**Courier settings**
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**Manual status updates**
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`Not specified` or `true`
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`Not specified` or `true`
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Allowed for all couriers
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`Not specified` or `true`
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`false`
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Allowed for all couriers, except a certain one
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`false`
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`true`
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Allowed for a specific courier from the depot<br>
Not allowed for other couriers from the depot<br>
Allowed for couriers from other depots
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`false`
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`Not specified` or `false`
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Not allowed for couriers from a specific depot<br>
Allowed for couriers from other depots
||
|#

#### Automatic delivery disabled {#disabled}

[Automatic delivery detection](https://docs.routeq.com/doc/en/delivery/interface/company.md#auto-delivery) is disabled for the company:

#|
||
**Depot settings**
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**Courier settings**
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**Manual status updates**
||
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`true`
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`false`
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Not allowed for a specific courier<br>
Allowed for other couriers from the depot<br>
Not allowed for couriers from other depots
||
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`true`
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`Not specified` or `true`
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Allowed for couriers from a specific depot<br>
Not allowed for couriers from other depots
||
||
`Not specified` or `false`
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`Not specified` or `false`
|
Not allowed for all couriers
||
||
`Not specified` or `false`
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`true`
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Allowed for a specific courier
||
|#

{% include [warehouse-feedback](../_includes/feedback-7b71896f9bc3.md) %}