Delivery confirmation by photo

Couriers can attach photos to orders in the Yandex Courier app. This could be to verify that an order was delivered or to report a damaged package.

For couriers

See the instructions under Orders in the Yandex Courier documentation.

For logistics coordinators

In the Routing workspace

In the Routing workspace, go to the order card. If any photos were attached to the order, they'll appear in the gallery in the upper-right corner.

Element Description
Preview window The photo that the courier sent in the app.
Date and time The date and time when the photo was uploaded to the app.
Pin on the map A link to the map where the courier's location is pinned at the time when the photo was sent.
Thumbnail gallery Thumbnails for switching between photos.

Note

There is a limit on how long photos are stored, see Data storage period for details.

In the API

To get photos via the API, send a request to the photos resource.

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