---
metadata:
  - name: generator
    content: Diplodoc Platform v5.19.6
alternate:
  - https://docs.routeq.com/doc/en/delivery/functions/photo-confirmation.md
title: RouteQ — functions — delivery confirmation by photo
---
> **Documentation Index:** Fetch the complete configuration index at https://docs.routeq.com/doc/en/llms.txt


# Delivery confirmation by photo

Couriers can attach photos to orders in the Yandex Courier app. This could be to verify that an order was delivered or to report a damaged package.

## For couriers {#courier}

See the instructions under [Orders](https://docs.routeq.com/doc/en/courier-app/functions/orders.md) in the [Yandex Courier](https://docs.routeq.com/doc/en/courier-app/index.md) documentation.

## For logistics coordinators {#photo-logistician}

### Via Routing Workspace {#photo-logistician-interface}

In [Routing Workspace](https://yandex.com/courier/companies/), go to the [order card](https://docs.routeq.com/doc/en/delivery/interface/orders.md). If any photos were attached to the order, they'll appear in the gallery in the upper-right corner.

| **Element** | **Description** |
| ----- | ----- |
| **Preview window** | The photo that the courier sent in the app. |
| **Date and time** | The date and time when the photo was uploaded to the app. |
| **Pin on the map** | A link to the map where the courier's location is pinned at the time when the photo was sent. |
| **Thumbnail gallery** | Thumbnails for switching between photos. |


{% note info %}

There is a limit on how long photos are stored, see [Data storage period](https://docs.routeq.com/doc/en/delivery/specifics.md#data-retention-period) for details.

{% endnote %}


### Via the API {#photo-logistician-api}

To get photos via the API, send a request to the [photos](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/getsPhotos) resource.

{% include [warehouse-feedback](../_includes/feedback-7b71896f9bc3.md) %}