---
metadata:
  - name: generator
    content: Diplodoc Platform v5.19.6
alternate:
  - https://docs.routeq.com/doc/en/delivery/interface/main-page.md
  - https://docs.routeq.com/doc/tr/delivery/interface/main-page.md
title: RouteQ — interface — dashboard
---
> **Documentation Index:** Fetch the complete configuration index at https://docs.routeq.com/doc/en/llms.txt


# Dashboard

The **Dashboard** section provides a summary of statistics for the day. To view a summary for another day, click **Today** and select a date.

![](../_images/dashboard.png)

## Statistics {#total-statistics}

Summary order and courier statistics are displayed at the top of the dashboard. Order statistics include the following information:
- Number of refusals.
- Orders completed late and on time.
- Orders scheduled for delivery.
- Orders without a delivery forecast.
- Number of delays.

To view [orders](https://docs.routeq.com/doc/en/delivery/interface/orders.md) with a certain characteristic, click the link with their total number.

To go to the [courier list](https://docs.routeq.com/doc/en/delivery/interface/couriers.md#courier-list), click the link with their total number.

## Order statuses {#order-stat}

Delivery statuses are marked by color; delivery time issue statuses are marked with "!" and "?"; point types are marked with icons.

**Delivery statuses**

<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"><rect x="0.5" y="0.5" width="19" height="19" rx="3.5" fill="white"/><rect x="0.5" y="0.5" width="19" height="19" rx="3.5" stroke="#397BB9"/></svg> — The order hasn't been delivered yet. It is on schedule.

<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"><rect width="20" height="20" rx="4" fill="#397BB9"/></svg> — The order was delivered.

<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"><rect width="20" height="20" rx="4" fill="#262C33"/></svg> — The order was canceled or the client didn't pick up the phone.

**Delivery issue statuses**

<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"><rect x="0.5" y="0.5" width="19" height="19" rx="3.5" fill="white"/><path fill-rule="evenodd" clip-rule="evenodd" d="M8.19403 6.1644C8.09244 5.55487 8.56248 5 9.18042 5H10.8195C11.4374 5 11.9075 5.55487 11.8059 6.1644L11.1644 10.0136C11.0695 10.5828 10.577 11 9.99996 11C9.42291 11 8.93043 10.5828 8.83556 10.0136L8.19403 6.1644ZM11.5 13.5C11.5 14.3284 10.8284 15 9.99996 15C9.17154 15 8.49996 14.3284 8.49996 13.5C8.49996 12.6716 9.17154 12 9.99996 12C10.8284 12 11.5 12.6716 11.5 13.5Z" fill="#FF6666"/><rect x="0.5" y="0.5" width="19" height="19" rx="3.5" stroke="#FFB2B2"/></svg> — The delivery will be delayed. To see the delay forecast, hover over the square.

<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"><rect width="20" height="20" rx="4" fill="#397BB9"/><path d="M4.43721 7.75158C3.92517 7.54462 3.67191 6.95692 3.94966 6.47956C4.4788 5.57017 5.20849 4.78785 6.0881 4.19509C6.96771 3.60232 7.96673 3.21967 9.00825 3.07061C9.55496 2.99236 10.0046 3.44772 10.0042 4L10.0008 8.91291C10.0006 9.13657 9.80427 9.30935 9.6188 9.43433C9.43333 9.55932 9.19949 9.67644 8.99213 9.59263L4.43721 7.75158Z" fill="white"/><circle cx="10" cy="10" r="6.5" stroke="white"/></svg> — Еarly delivery.

<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"><rect width="20" height="20" rx="4" fill="#397BB9"/><path d="M10 3C10 2.44772 10.4494 1.99356 10.9974 2.06242C11.9774 2.18556 12.9291 2.48952 13.8031 2.96181C14.9714 3.59308 15.9641 4.50523 16.6918 5.61598C17.4195 6.72673 17.8593 8.00114 17.9714 9.32429C18.0553 10.3142 17.9539 11.3081 17.6754 12.2557C17.5197 12.7856 16.9238 13.0163 16.4175 12.7957L10.6006 10.2617C10.2359 10.1027 10 9.74273 10 9.34487V3Z" fill="white"/><circle cx="7" cy="7" r="6.5" transform="matrix(-1 0 0 1 17 3)" stroke="white"/></svg> — Late delivery.

<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#rnd-35049959__clip0_20076_83172)"><rect width="20" height="20" rx="4" fill="#FFCC00"/><path d="M0 0H20L0 20V0Z" fill="white"/></g><defs><clipPath id="rnd-35049959__clip0_20076_83172"><rect width="20" height="20" rx="4" fill="white"/></clipPath></defs></svg> — The order was delivered partially. For more information, see [Partial delivery](https://docs.routeq.com/doc/en/delivery/configurable-options/partial-delivery.md).

<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"><rect width="20" height="20" rx="4" fill="#F5F6F7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M7.55174 5.64857C8.08288 5.1868 8.91849 4.8999 10.0048 4.8999C10.9736 4.8999 11.8084 5.13974 12.4034 5.59643C13.0013 6.05531 13.3498 6.72792 13.3498 7.57229C13.3498 8.18804 13.1655 8.64904 12.872 9.02988C12.5814 9.40678 12.1859 9.70212 11.7713 9.9915C11.2129 10.4023 10.9636 10.6307 10.762 11.0949C10.6576 11.2921 10.54 11.4986 10.3728 11.6497C10.2072 11.7994 9.99538 11.886 9.68923 11.886C9.36575 11.886 9.1113 11.7838 8.93797 11.6036C8.7654 11.4243 8.68364 11.1784 8.68364 10.9102C8.68364 10.5222 8.78001 10.1991 8.98889 9.8896C9.2478 9.50599 9.61904 9.21207 9.98289 8.93376C10.2753 8.71016 10.5115 8.52891 10.6767 8.33623C10.838 8.14802 10.927 7.95362 10.927 7.70332C10.927 7.42432 10.7988 7.20452 10.5941 7.05154C10.3872 6.89691 10.1006 6.81023 9.79214 6.81023C9.2875 6.81023 8.90545 6.99625 8.60231 7.39175C8.50984 7.51239 8.36747 7.62269 8.23481 7.69534C8.10401 7.76697 7.96208 7.80332 7.78886 7.80332C7.50325 7.80332 7.27818 7.70238 7.12517 7.53558C6.97344 7.37019 6.8999 7.14813 6.8999 6.91713C6.8999 6.45261 7.15975 5.99246 7.55174 5.64857ZM8.37492 13.9102C8.37492 13.1803 8.97512 12.7205 9.67551 12.7205C10.3767 12.7205 10.9692 13.181 10.9692 13.9102C10.9692 14.6393 10.3767 15.0998 9.67551 15.0998C8.97512 15.0998 8.37492 14.64 8.37492 13.9102Z" fill="#7D8A99"/></svg> — The order hasn't been delivered and its delivery time is unknown, because the planned delivery sequence has been broken.

**Location types**

<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"><rect x="0.5" y="0.5" width="19" height="19" rx="3.5" fill="white"/><rect x="0.5" y="0.5" width="19" height="19" rx="3.5" stroke="#397BB9"/></svg> — Delivery location, `delivery` type.

<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"><rect x="0.5" y="0.5" width="19" height="19" rx="3.5" fill="white"/><path d="M9.65148 4.14645C9.84674 3.95118 10.1633 3.95118 10.3586 4.14645L16.3514 10.3172C16.6034 10.5691 16.4249 11 16.0686 11L12.5 11L12.0576 15.0956C12.0084 15.6085 11.5775 16 11.0622 16L8.87929 15.9999C8.36403 15.9999 7.93312 15.6084 7.88387 15.0955L7.49992 11H3.99992C3.64356 11 3.46509 10.5691 3.71708 10.3172L9.65148 4.14645Z" fill="#397BB9"/><rect x="0.5" y="0.5" width="19" height="19" rx="3.5" stroke="#397BB9"/></svg> — Pickup location, `pickup` type.

<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"><rect x="0.5" y="0.5" width="19" height="19" rx="3.5" fill="white"/><path d="M10.3586 12.8536C10.1634 13.0488 9.84677 13.0488 9.65151 12.8536L4.21716 7.68292C3.96517 7.43093 4.14364 7.00008 4.5 7.00008L7.5 7.00008L6.65183 3.6157C6.57716 3.30156 6.81538 3.00008 7.13827 3.00008L12.8727 3C13.1956 3 13.4338 3.30149 13.3592 3.61562L12.5 7.00008L15.5 7C15.8564 7 16.0348 7.43086 15.7828 7.68284L10.3586 12.8536Z" fill="#397BB9"/><path d="M4.00549 15C4.00549 14.2566 5.22226 13.6079 7.02815 13.2632L7.8123 13.7206C7.01541 13.9039 6.50549 14.185 6.50549 14.5C6.50549 15.0523 8.0725 15.5 10.0055 15.5C11.9385 15.5 13.5055 15.0523 13.5055 14.5C13.5055 14.185 12.9956 13.9039 12.1987 13.7206L12.9828 13.2632C14.7887 13.6079 16.0055 14.2566 16.0055 15C16.0055 16.1046 13.3192 17 10.0055 17C6.69178 17 4.00549 16.1046 4.00549 15Z" fill="#397BB9"/><rect x="0.5" y="0.5" width="19" height="19" rx="3.5" stroke="#397BB9"/></svg> — Drop-off location, `drop_off` type.

<svg data-stacking-context="true" aria-owns="html1" width="21" height="19" viewBox="582 498 21 19" xmlns="http://www.w3.org/2000/svg" xmlns:svg="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="m 584.63799,514.17473 c 0,0.4142 0.33579,0.75 0.75,0.75 h 1.16442 c 0.34415,0 0.64414,-0.2342 0.7276,-0.5681 l 0.35798,-1.4319 h 10 l 0.358,1.4319 c 0.0834,0.3339 0.3834,0.5681 0.7276,0.5681 h 1.1644 c 0.4142,0 0.75,-0.3358 0.75,-0.75 v -5.72358 c 0,-0.66534 -0.2212,-1.31181 -0.6288,-1.83771 l -0.6331,-0.81697 c -0.0479,-0.0618 -0.092,-0.12626 -0.1322,-0.19292 l 0.398,-0.0796 c 0.3119,-0.0624 0.5755,-0.26944 0.7101,-0.55769 l 0.154,-0.33009 c 0.1547,-0.33149 -0.0873,-0.71144 -0.4531,-0.71144 h -1.2649 l -0.2661,-1.33053 c -0.0851,-0.42532 -0.3523,-0.79087 -0.7605,-0.93767 -0.8235,-0.2962 -2.4834,-0.7318 -5.1234,-0.7318 -2.64064,0 -4.30071,0.43581 -5.12405,0.73202 -0.40779,0.14671 -0.6749,0.51183 -0.76019,0.93673 l -0.26722,1.33125 H 585.228 c -0.36581,0 -0.60779,0.37995 -0.45309,0.71144 l 0.15404,0.33009 c 0.13451,0.28825 0.39814,0.49531 0.71006,0.55769 l 0.39173,0.0784 c -0.0401,0.0667 -0.0842,0.13124 -0.13213,0.19315 l -0.63333,0.81854 c -0.40665,0.52553 -0.62729,1.17125 -0.62729,1.83577 z m 12.3966,-8.81894 c 0.1136,0.56804 0.3491,1.10416 0.6898,1.57155 l -10.17191,-0.004 c 0.33841,-0.46562 0.57263,-0.9992 0.68609,-1.56448 l 0.40281,-2.00681 c 0.9208,-0.27597 2.26165,-0.42732 3.99661,-0.42732 1.73443,0 3.075,0.15125 3.9958,0.42698 z m -9.59659,5.26894 c 0.66274,0 1.2,-0.5373 1.2,-1.2 0,-0.66274 -0.53726,-1.2 -1.2,-1.2 -0.66275,0 -1.2,0.53726 -1.2,1.2 0,0.6627 0.53725,1.2 1.2,1.2 z m 11.59999,-1.2 c 0,0.6627 -0.5373,1.2 -1.2,1.2 -0.6627,0 -1.2,-0.5373 -1.2,-1.2 0,-0.66274 0.5373,-1.2 1.2,-1.2 0.6627,0 1.2,0.53726 1.2,1.2 z" fill="#4478c6"/></svg> — A start or end location that isn't a depot, `garage`type.

<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1.17925L1 6.80425V20H0V6.25L10 0L20 6.25V20H19V6.80425L10 1.17925Z" fill="#397BB9"/><path d="M16 19V17H4V19H16Z" fill="#397BB9"/><path d="M16 13V15H4V13H16Z" fill="#397BB9"/><path d="M16 11V9H4V11H16Z" fill="#397BB9"/></svg> — Unvisited depot, `depot` type.

<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M10 0L0 6.25V20H20V6.25L10 0ZM4 10V8H16V10H4ZM16 14V12H4V14H16ZM16 18V16H4V18H16Z" fill="#397BB9"/></svg> — Visited depot, `depot` type.

**Control buttons**

<svg width="21" height="21" viewBox="696 461 21 21" xmlns="http://www.w3.org/2000/svg" xmlns:svg="http://www.w3.org/2000/svg">&gt;<g data-stacking-layer="rootBackgroundAndBorders" transform="translate(-3.546875,-9.5)"><g class="svg-content" data-view-box="0 0 10 6" data-width="100%" data-height="100%" transform="translate(705.047,478)"/><rect width="20" height="20" x="700.04688" y="471" fill="#ffffff" stroke="#a2c0f2" stroke-width="1px" rx="4" ry="4"/></g><g data-tag="div" id="rnd-3a4a48dc__dashboard-couriers__nodes1" class="dashboard-couriers__nodes" data-z-index="auto" data-stacking-context="true" aria-owns="dashboard-couriers-button1 dashboard-couriers-button2 dashboard-couriers-button3 dashboard-couriers-button4 dashboard-couriers-button5 dashboard-couriers-button6 dropdown-button__container1" transform="translate(-3.546875,-9.5)"><path fill-rule="evenodd" clip-rule="evenodd" d="m 0.293,0.293 a 1,1 0 0 1 1.414,0 L 5,3.586 8.293,0.293 a 1,1 0 0 1 1.414,1.414 l -4,4 a 1,1 0 0 1 -1.414,0 l -4,-4 a 1,1 0 0 1 0,-1.414 z" color="#a2c0f2" fill="#a2c0f2" stroke="none" id="rnd-3a4a48dc__path1032" transform="translate(705.047,478)"/></g></svg> — Add a new order for the courier.

{% note info %}

If a courier was deleted from the system, "Courier deleted" is displayed instead of their username. The button for adding an order isn't displayed for deleted couriers.

{% endnote %}

## Courier statuses {#courier-status}

To find out the current status of a courier, hover over the icon to the left of the courier's name.

|**Icon color**|**Value**|**Hint example**|
| :-----------: | :--------- | :----------------- |
|<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" class="dashboard-couriers-table-row__courier-state dashboard-couriers-table-row__courier-state_state_no_data"><path fill="#07f" d="M1 6.923 15 1 9.077 15 7 9 1 6.923Z"/></svg>|The courier is online.|"Was online at 19:45"|
|<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" class="dashboard-couriers-table-row__courier-state dashboard-couriers-table-row__courier-state_state_no_data"><path fill="#edece8" d="M1 6.923 15 1 9.077 15 7 9 1 6.923Z"/></svg>|The courier is online, but there is no signal.|"Was online at 20:00" or "Was online on March 29 at 20:21"|
|<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" class="dashboard-couriers-table-row__courier-state dashboard-couriers-table-row__courier-state_state_no_data"><path fill="#f66" d="M1 6.923 15 1 9.077 15 7 9 1 6.923Z"/></svg>|The courier is online, but is delayed.|"Late for 5 orders, was online at 19:17"|
|<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" class="dashboard-couriers-table-row__courier-state dashboard-couriers-table-row__courier-state_state_no_data"><path fill="currentColor" d="M1 6.923 15 1 9.077 15 7 9 1 6.923Z"/></svg>|The courier is offline.|"No data from user in the system"|

You can sort the list of couriers in ascending or descending order by name, delays, and percentage of completed orders.

## Working with routes {#routes-actions}

You can perform several actions with routes: 
* Add a route.

  Click **Add route** and specify its name, date, depot, courier, and transportation method.

  {% cut "Learn more about transportation methods" %}

  #|
  || **Method** | **Description** ||
  || Car | The default method, the courier travels the route by car. ||
  || Walk | The courier travels the route on foot. ||
  || Public transport | The courier travels the route by public transportation or on foot. ||
  || Truck | The courier travels the route by truck. ||
  |#

  {% endcut %}

* [Import a route](https://docs.routeq.com/doc/en/delivery/load-data.md).
* [Get contents](https://docs.routeq.com/doc/en/delivery/functions/order-contents.md) of orders on a route.
* Import payment information for route orders.
* Delete routes for the specified date.

  Click the trash icon in the top right corner and select **Confirm delete**. This action can't be undone.

{% include [warehouse-feedback](../_includes/feedback-7b71896f9bc3.md) %}
