Managers

In this section, you can add new users who will get access to the Routing workspace interface from your company, set up their permissions, or remove previously added users.

User roles

Administrator
Manages the rights of other users and depots and has access to all information.
Manager
Manages couriers and plans routes for the assigned depots. Cannot manage the rights of other users.
Dispatcher
Has limited access — manages couriers but can't plan routes. Other options are available in read-only mode.

When you assign the Manager or Dispatcher role to a user, specify which depots and companies they should have access to.

User rights

User rights as they correspond to user roles are shown in the table below. Symbols:

 — Has access.  — Doesn't have access.

Options Administrator Manager* Dispatcher**
Set up managers
Company settings
Add phone numbers for couriers
Work with routes
Manage orders
Manage couriers
Work with geofences
Planning and export
Import from Excel
Reports

Adding users

  1. At the bottom of the page, specify the new user's email address.

  2. To add multiple users at once, specify their email addresses separated by a comma.

  3. Click Add.

Configuring permissions

  1. Open the user card.

  2. Select the Manager, Dispatcher, or Administrator role.

  3. When you assign the Manager or Dispatcher role to a user, specify which depots and companies they should have access to. To do this, select the required options in the Depots section. The employee will get access to routes that start from the chosen depots.

Deleting users

  1. Open the user card.
  2. At the bottom of the page, click Delete user.
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