Gets delivery quality information

Gets information about the delivery quality.

Request

GET

https://courier.yandex.ru/api/v1/companies/{company_id}/courier-quality

Path parameters

Name

Description

company_id*

Type: integer

Company ID used in requests to the Track & Trace API.

Query parameters

Name	Description
date	Type: string<date> The route's date in YYYY-MM-DD format.
depot_id	Type: integer ID of the depot where the route starts. Min value: `1`
route_id	Type: integer ID of the route. Min value: `1`
types	Type: string<list_of_types> Comma-separated list of point types to use in report. Available types are `order`, `depot`, `garage`. Default `order`.
with_deleted_couriers	Type: boolean Include deleted couriers in the report.

Responses

200 OK

Report on the delivery quality received.

Body

application/json

[
    {
        "type": "string",
        "courier_name": "string",
        "courier_number": "string",
        "courier_deleted": false,
        "order_number": "string",
        "order_status": "string",
        "order_address": "string",
        "depot_number": "string",
        "route_number": "string",
        "route_imei": 0,
        "route_imei_str": "string",
        "customer_name": "string",
        "air_distance": 0,
        "arrived_at": "string",
        "left_at": "string",
        "order_visited_at": "string",
        "order_confirmed_at": "string",
        "order_completed_at": "string",
        "order_amount": 0,
        "order_payment_type": "cash",
        "order_payment_status": "paid",
        "far_from_point": false,
        "no_call_before_delivery": false,
        "late_call_before_delivery": false,
        "time_interval_error": 0,
        "delivery_not_in_interval": false,
        "not_in_order": false,
        "suggested_order_number": 0,
        "order_interval": [
            {
                "end": "string",
                "start": "string"
            }
        ],
        "segment_distance_m": 0,
        "used_mark_delivered_radius": 0,
        "order_status_comments": [
            {
                "id": 0,
                "status": "string",
                "comment": "string"
            }
        ],
        "route_routing_mode": "string",
        "route_date": "string",
        "order_weight": 0,
        "order_volume": 0,
        "order_comments": "string",
        "order_shared_with_companies": [
            {
                "id": 0,
                "name": "string",
                "number": "string"
            }
        ],
        "delivery_lat": 0,
        "delivery_lon": 0,
        "lat": 0,
        "lon": 0,
        "refined_lat": 0,
        "refined_lon": 0,
        "transit_idle_duration": 0,
        "location_idle_duration": 0,
        "service_duration_s": 0,
        "shared_service_duration_s": 0,
        "phone": "string",
        "delivery_rating": 0,
        "delivery_comment": "string"
    }
]

(CourierQualityOrderItem or CourierQualityDepotItem or CourierQualityGarageItem)[]

CourierQualityOrderItem

Name	Description
air_distance	Type: number<float> The distance between the order coordinates and the courier location in which the order status was changed to `finished` or `partially_finished`, in a straight line in meters.
arrived_at	Type: string<datetime> The time when the courier first entered the area in the specified radius from the delivery point, in ISO 8601 format.
courier_deleted	Type: boolean Courier status, deleted or not.
courier_name	Type: string Name of the courier fulfilling the order.
courier_number	Type: string ID of the courier fulfilling the order.
customer_name	Type: string Customer's name. Max length: `1023`
delivery_comment	Type: string Order delivery rating comment. Max length: `3000`
delivery_lat	Type: number<float> Latitude of order delivery location.
delivery_lon	Type: number<float> Longitude of order delivery location.
delivery_not_in_interval	Type: boolean Indicates whether the order was completed outside of the agreed timeframe. Returns `true` if the order was not delivered within the specified timeframe.
delivery_rating	Type: number<int> Order delivery rating. Min value: `1` Max value: `5`
depot_number	Type: string The unique number of the depot that handles the order.
far_from_point	Type: boolean Indicates that items were delivered far away from the specified point. Returns `true` if the distance between the actual delivery point and the one specified in the order is more than 200 meters.
lat	Type: number<float> Latitude of order location.
late_call_before_delivery	Type: boolean Indicates that the call to the customer was late. Returns `true` if the call was made less than 30 minutes before completing the order.
left_at	Type: string<datetime> The time when the courier last left the delivery point, in ISO 8601 format.
location_idle_duration	Type: number<float> Duration of idle events at order location.
lon	Type: number<float> Longitude of order location.
no_call_before_delivery	Type: boolean Indicates that the customer didn't get a call before the order was completed. Returns `true` if the courier didn't call before the order was completed or canceled.
not_in_order	Type: boolean Indicates that the delivery was completed in an unexpected order. Returns `true` if the delivery wasn't completed in the order specified in the Track & Trace API.
order_address	Type: string Order delivery address.
order_amount	Type: number<float> Order price in rubles.
order_comments	Type: string Order comments.
order_completed_at	Type: string<datetime> The time when information about the order was recorded, in ISO 8601 format.
order_confirmed_at	Type: string<datetime> Time when delivery was agreed on and the order was switched to the `confirmed` status, in ISO 8601 format.
order_interval	Type: OrderInterval[]
order_number	Type: string Order number in the delivery company database.
order_payment_status	Type: string Payment status. Possible values: `paid` — The order is already paid. `unpaid` — The order is not paid yet. Enum: `paid`, `unpaid`, `null`
order_payment_type	Type: string Payment method. Possible values: `cash` — Payment to the courier in cash. `card` — Payment to the courier by bank card. `prepaid` — Prepayment (paid in advance). `yandex_pay` — Payment via Yandex Pay. Can only be set internally. Enum: `cash`, `card`, `prepaid`, `yandex_pay`, `null`
order_shared_with_companies	Type: SharedWithCompany[]
order_status	Type: string The current order status. Possible values: new — The order was created. confirmed — The order delivery time was set (confirmed with recipient). finished — The order was delivered. partially_finished — The order was delivered only partially. Order status can be set to `partially_finished` only for companies with `company.partially_finished_status_enabled` flag equals `true`. cancelled — The order was canceled. postponed — The order is postponed or the courier couldn't contact the customer.
order_status_comments	Type: OrderStatusUpdateComment[]
order_visited_at	Type: string<datetime> Date and time when the courier spent `mark_delivered_service_time_coefficient * (order.service_duration_s + order.shared_service_duration_s)` seconds within `mark_delivered_radius` meters from the delivery point. Specified in ISO 8601 format, based on data from the GPS tracker or mobile app.
order_volume	Type: number<float> Order volume.
order_weight	Type: number<float> Order weight.
phone	Type: string The recipient's phone number.
refined_lat	Type: number<float> Latitude of the real (refined by courier) delivery point.
refined_lon	Type: number<float> Logitude of the real (refined by courier) delivery point.
route_date	Type: string<date> The route's date in YYYY-MM-DD format.
route_imei	Type: integer The number of the GPS tracker of the courier fulfilling the order.
route_imei_str	Type: string String representation of numeric number of a GPS tracker. Should be used in case integer overflow of numeric number of a GPS tracker value in the programming language used. If defined in request, this takes precedence over the value of integer number of a GPS tracker field.
route_number	Type: string Unique route number that matches the number in the delivery company's database.
route_routing_mode	Type: string Transportation method. Possible values: `driving` - courier drives a car. `truck` - courier drives a truck. `transit` - courier uses public transport and walks. `walking` - courier walks.
segment_distance_m	Type: number<float> Distance the courier went from their last visited location.
service_duration_s	Type: integer Expected time the courier will need to pass the order to the recipient, including going up to the floor and receiving payment.
shared_service_duration_s	Type: integer Service duration at the location, which can be shared with other orders at the same location. Shared service duration can include operations as parking a car, delivering documents, etc.
suggested_order_number	Type: number The number of the order that should be delivered according to route.
time_interval_error	Type: number<float> The amount of time the delivery window was exceeded, in seconds.
transit_idle_duration	Type: number<float> Duration of idle events in transit from last visited location.
type	Type: string Object type `order`.
used_mark_delivered_radius	Type: number<float> The value of `order.mark_delivered_radius` or `depot.mark_delivered_radius` or `company.mark_delivered_radius` that was used to mark the order as visited. Returns `null` until the order is visited. Max value: `10000`

CourierQualityDepotItem

Name	Description
arrived_at	Type: string<datetime> The time when the courier first entered the area in the specified radius from the depot, in ISO 8601 format.
courier_deleted	Type: boolean Courier status, deleted or not.
courier_name	Type: string Name of the courier fulfilling the order.
courier_number	Type: string ID of the courier fulfilling the order.
depot_number	Type: string The unique number of the depot.
lat	Type: number<float> Latitude of depot location.
left_at	Type: string<datetime> The time when the courier last left the depot, in ISO 8601 format.
location_idle_duration	Type: number<float> Duration of idle events at depot location.
lon	Type: number<float> Longitude of depot location.
route_date	Type: string<date> The route's date in YYYY-MM-DD format.
route_number	Type: string Unique route number that matches the number in the delivery company's database.
segment_distance_m	Type: number<float> Distance the courier went from their last visited location.
service_duration_s	Type: integer Time spent dispatching goods in the depot, in seconds. This time is independent from the time required to load orders.
transit_idle_duration	Type: number<float> Duration of idle events in transit from last visited location.
type	Type: string Object type `depot`.

CourierQualityGarageItem

Name	Description
courier_deleted	Type: boolean Courier status, deleted or not.
courier_name	Type: string Name of the courier fulfilling the order.
courier_number	Type: string ID of the courier fulfilling the order.
garage_number	Type: string The unique number of the garage.
lat	Type: number<float> Latitude of garage location.
location_idle_duration	Type: number<float> Duration of idle events at garage location.
lon	Type: number<float> Longitude of garage location.
route_date	Type: string<date> The route's date in YYYY-MM-DD format.
route_number	Type: string Unique route number that matches the number in the delivery company's database.
segment_distance_m	Type: number<float> Distance the courier went from their last visited location.
transit_idle_duration	Type: number<float> Duration of idle events in transit from last visited location.
type	Type: string Object type `garage`.

OrderInterval

Name

Description

end

Type: string<datetime>

The end of the agreed delivery interval, in ISO 8601 format.

start

Type: string<datetime>

The start of the agreed delivery window, in ISO 8601 format.

SharedWithCompany

Name	Description
id	Type: integer ID of the company that also receives order information.
name	Type: string Name of the company.
number	Type: string Number of the company.

OrderStatusUpdateComment

Name	Description
comment	Type: string Comment for order status update event.
id	Type: integer ID of the order status update event.
status	Type: string The current order status. Possible values: new — The order was created. confirmed — The order delivery time was set (confirmed with recipient). finished — The order was delivered. partially_finished — The order was delivered only partially. Order status can be set to `partially_finished` only for companies with `company.partially_finished_status_enabled` flag equals `true`. cancelled — The order was canceled. postponed — The order is postponed or the courier couldn't contact the customer.

401 Unauthorized

Authorization error. Make sure that the request header contains the correct OAuth token.

422 Unprocessable Entity

Incorrect input. The operation can't be performed.