Dashboard

  1. Statistics
  2. Order statuses
  3. Courier statuses
  4. Actions with routes

The Dashboard section provides a summary of statistics for the day. To view a summary for another day, click Today and select a date.

Statistics

Summary order and courier statistics are displayed at the top of the dashboard. Order statistics include the following information:
  • Number of refusals.
  • Orders completed late and on time.
  • Orders scheduled for delivery.
  • Orders without a delivery forecast.
  • Number of delays.

To view orders with a certain characteristic, click the link with their total number.

To go to the courier list, click the link with their total number.

Order statuses

Delivery statuses are indicated by color, issues with a “!” or “?”, and locations with icons.

Delivery statuses
  • : The order hasn't been delivered yet. It is on schedule.
  • : The order was delivered.
  • : The order was canceled.
Delivery issue statuses
  • : The delivery will be delayed. To see the delay forecast, hover over the square.
  • : The order was delivered late.
  • : The order was delivered in part. For more information, see Partial delivery.
  • : The order hasn't been delivered and its delivery time is unknown, because the planned delivery sequence has been broken.
Location types
  • : Delivery location, delivery type.
  • : Pickup location, pickup type.
  • : Drop-off location, drop_off type.
  • : A start or end location that isn't a depot, garage type.
  • : Depot, depot type.
Control buttons
  • : Add a new order for a courier.
Note. If the courier was deleted from the system, “Courier deleted” is displayed instead of their username. The button for adding an order isn't displayed for deleted couriers.

Courier statuses

To find out the current status of a courier, hover over the icon to the left of the courier's name.

Icon color Value Hint example
The courier is online. “Was online at 19:45”
The courier is online, but there isn't a signal. “Was online at 20:00” or “Was online on March 29 at 20:21”
The courier is online, but is delayed. “Late for 5 orders, was online at 19:17”
The courier is offline. “No data from user in system”
Icon color Value Hint example
The courier is online. “Was online at 19:45”
The courier is online, but there isn't a signal. “Was online at 20:00” or “Was online on March 29 at 20:21”
The courier is online, but is delayed. “Late for 5 orders, was online at 19:17”
The courier is offline. “No data from user in system”

You can sort the list of couriers in ascending or descending order by name, delays, and percentage of completed orders.

Actions with routes

Click the ellipsis icon and select:

  • Add a route to create a new route. In the window that opens, enter a route name, and then choose the date, depot, courier, and routing mode.
    Learn more about routing modes
    Mode Description
    Car The default mode, the courier travels the route by car.
    Walk The courier travels the route on foot.
    Public transport The courier travels the route by public transportation or on foot.
    Truck The courier travels the route by truck.
    Mode Description
    Car The default mode, the courier travels the route by car.
    Walk The courier travels the route on foot.
    Public transport The courier travels the route by public transportation or on foot.
    Truck The courier travels the route by truck.
  • Delete routes to delete all routes on a selected date.
Note.

You can upload prepared routes to the system. For more information, see Upload data.

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