Display and edit the order list
- The effect of the option on the courier's ability to edit the route
- View and edit routes for tomorrow
The order list view in the mobile app and the courier's ability to edit the route are set up based on the company needs.
The list of orders in the app may be full or limited. To manage it, use the Order list display function.
- Enabled
- The courier sees a full list of orders.
- Disabled
- The courier only sees the current order and the next order. The rest appear one by one after the previous order is delivered or canceled.
To disable or enable this option, as well as to find out its status, contact support. The courier can use the new feature only after they restart the mobile app.
By default, the option is on.
The option is enabled and disabled for all company couriers.
The effect of the option on the courier's ability to edit the route
Couriers can change the order sequence in the app if the Allow couriers to edit the route option is enabled for the depot.
The courier can edit the route only if coordinates are received from them.
The statuses of the Order list display and Allow couriers to edit the route options affect the set of tools for route editing in the app.
| Track & Trace option | Mobile app | |
|---|---|---|
| Order list display | Allow couriers to edit the route | |
 |  | A full list of orders. The route can't be edited. |
| | A full list of orders. The route can be edited manually and using the Optimize route function. |
| | A limited list of orders. The route can't be edited. |
| | A limited list of orders. The route can be edited in the app, but only manually. When editing, all orders are visible. |
| Track & Trace option | Mobile app | |
|---|---|---|
| Order list display | Allow couriers to edit the route | |
| | A full list of orders. The route can't be edited. |
| | A full list of orders. The route can be edited manually and using the Optimize route function. |
| | A limited list of orders. The route can't be edited. |
| | A limited list of orders. The route can be edited in the app, but only manually. When editing, all orders are visible. |
View and edit routes for tomorrow
The courier may sometimes need to view tomorrow's route or change the order visit sequence in advance. The courier_edit_route_before_start_h parameter is responsible for this option (0 by default).
If courier_edit_route_before_start_h > 0 and the Allow couriers to edit the route option is enabled for the depot, the route becomes available for viewing and editing at the specified time before midnight.
To view or change the parameter value, contact support.