Correct the order coordinates

Description

The loading or unloading location may not match the geographical coordinates of the destination. For example, the destination may be an unusually shaped building with several driveways. The courier can correct the delivery location coordinates on the spot.

How it works

On the courier's side

The courier corrects the coordinates in the Yandex Courier app in the order list. The procedure is described in the Correct the order coordinates section of the Yandex Courier app.

On the logistics coordinator's side

In the routing workspace interface

The coordinates entered by the courier are included in the Courier performance report in the Updated latitude and Updated longitude fields. You can use the updated coordinates for future planning.

To use the updated coordinates:

  1. In the menu on the left, select Reports → Courier performance report.
  2. Create a report for the required period.
  3. Click Download XLSX to download the report in Excel format.
  4. Transfer the new order coordinates from the Updated latitude and Updated longitude columns to the delivery company's database.
In the API

The latitude and longitude given by the courier go to the refined_lat and refined_lon fields, accordingly.

To get the updated coordinates, send a request to the courier-quality resource.

Contact support